eBike Service

Bike Supply Drop is a fully certified Bosch eBikeService Centre. This means we can support you with all your Bosch eBike needs for any make or model of bike whether you are looking for Software Updates, Diagnostics Report, Spare Parts, Warranty Claim or simply a Service.


Software Update – £20

As a Bosch UK service centre we have the ability to update all Bosch eBike Systems from 2014 onwards. The Bosch system is built in a a way that enables service centres to add newer software to your bike which sometimes includes bug fixes you may not have noticed or even new features. This means sometimes, you can save money as no need to buy a new eBike, simply update it!.

Diagnostics Report – £20

If your Bosch eBike has developed a fault, or is producing error codes, we can access the firmware and find out exactly where the fault lies saving valuable time to get you back on the road quickly. This can also be handy for anyone buying or selling their Bosch powered eBike. We can use this service to run off a diagnostics report and provide a printout of the eBike’s history. This includes several different parameters such as Usage, Service History, Date of Manufacture, Frame & Electrical Serial Numbers, Total Battery Charge Cycles, Current Capacity, Maximum Battery Temperature, Previous Faults etc etc. This is a really usefull tool for sellers as they can actually prove the history of the electric bike to potential buyers increasing interest and possibly even the price of their eBike.

Please Note: This service is to diagnose faults only, the fault can then be rectified by us on your request at extra charge.

Light Switch Activation – £15

This is a service to activate the ON/OFF light button on the Bosch eBike head unit. You can pre-wire lights directly from within the motor housing. Once installed, the light switch needs to be activated using by connecting your bike to the Bosch software. Lighting cables can be ordered at an extra cost.

This service covers all Bosch Classic+, Active & Performance line eBikes model years 2013 onwards. This service is to activate the switch button only, this is not to fit or wire the light onto the bike.

eBike General Service – £80

General Service + Diagnostic Check + Software Update + Drive unit casing removed, cleaned & checked + Battery Check (connections cleaned & greased) + Lock Mechanism check (cleaned & greased) + Full Report Printout supplied.

Other Bosch eBike Services

  • New bike build and setup for bikes bought onlinebosch-ebike-motor
  • Battery reset
  • Software updates
  • Service and repairs
  • Warranty
  • Batteries and chargers
  • Parts and Accessories
  • Advice and upgrades
  • Key replacement
  • Full diagnostic printout (incl usage & service history)

Bosch Service and Software Requirements

  • Key
  • Battery min 10% charged
  • Access to WiFi